1 Instant Doorstep Inspection & Return

If you inspect the package at the time of delivery and do not like the product for any reason, you can return it immediately to the rider on the spot.

2 Unboxing & Testing Video Requirement

3 How to Submit a Complaint or Return Claim

Estimated Delivery Time

• Major Cities (Karachi, Lahore, Islamabad, etc.): 2 to 4 working days.
• Other Cities & Remote Areas: 4 to 6 working days.
• Note: Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Fee & Payment Options

• Standard Shipping Fee: Calculated at checkout based on package weight and destination city.
• Cash on Delivery (COD): Available for all major cities and nationwide locations.

Order Verification & Tracking

Important Delivery Notes

• Please make sure to provide a complete address and an active phone number to avoid any courier delays.
• Couriers will attempt delivery twice before returning the parcel to us.

1. Order Placement & Acceptance

By placing an order on Martiffy, you agree to provide accurate contact and shipping details. We reserve the right to cancel orders in case of stock unavailability or incorrect pricing.

2. Pricing & Payments

All product prices are listed in PKR. Currently, we offer Cash on Delivery (COD) across Pakistan. Delivery charges are calculated at checkout.

1. Data Collection

We collect basic information such as your name, delivery address, phone number, and email strictly to fulfill your orders and offer customer support.

2. Data Security & Protection

Your personal details are stored securely. We do not sell, rent, or trade your personal information to third-party marketing companies.